Data Protection Policy

Introduction

Euro Students by Expat Education Solutions Ltd (“we,” “our,” or “the Company”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

We are Euro Students, operated by Expat Education Solutions Ltd, a student recruitment company based in London, United Kingdom. We provide educational consulting and student placement services.

Contact Information

• Company Name: Expat Education Solutions Ltd (Trading as Euro Students)
• Website: www.eurostudents.co.uk
• Email: info@eurostudents.co.uk
• Address: 59-60 The Market Square, Edmonton, London, N9 0TZ

Information We Collect

We collect and process the following types of personal information:

• Name and contact details (email address, phone number, postal address)
• Educational background and qualifications
• Career aspirations and study preferences
• Communication preferences
• Technical data (IP address, browser type, device information)
• Marketing and communications data
• Social media identifiers when you interact with our platforms

How We Collect Information

We collect information through:

• Direct interactions (phone, email, WhatsApp)
• Our website contact forms
• Social media platforms (Meta, TikTok)
• Google advertising platforms
• SMS communications
• Third-party referrals

Legal Basis for Processing

We process your personal data based on:

1. Consent – When you explicitly agree to us processing your data for specific purposes
2. Contract – When processing is necessary for the performance of our services
3. Legitimate Interests – When processing is necessary for our legitimate business interests
4. Legal Obligation – When processing is required to comply with the law

How We Use Your Information

We use your personal information to:

• Provide educational consulting services
• Process your applications to educational institutions
• Communicate about our services
• Send relevant marketing communications (with consent)
• Improve our services
• Comply with legal obligations

Data Sharing and Transfers

We may share your information with:

• Educational institutions as part of the application process
• Our service providers and business partners
• Regulatory authorities when required by law

Any international transfers of data outside the UK/EEA will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the UK Information Commissioner’s Office (ICO).

Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• Encryption of digital data
• Secure data storage systems
• Regular security assessments
• Staff training on data protection
• Access controls and authentication procedures

Your Rights

Under data protection law, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure (right to be forgotten)
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights related to automated decision making and profiling

Data Retention

We retain your personal data in our database for the duration of our ongoing relationship and business purposes, unless you specifically request deletion of your information. This allows us to:

• Maintain long-term relationships with our students and alumni
• Provide ongoing support and advisory services
• Track educational progression and success stories
• Comply with legal, accounting, and reporting requirements
• Handle any future references or verification requests

You can request the deletion of your personal data at any time by contacting us. Upon receiving such a request, we will:

• Review the request within 30 days
• Remove your data from our active databases
• Retain only the minimum information required by law for accounting and legal purposes

Note: Certain information may need to be retained for legal or regulatory compliance, even after a deletion request. In such cases, we will inform you of the specific requirements and retention periods applicable.

Marketing Communications

We may send you marketing communications if you have:

• Requested information from us
• Used our services
• Provided us with your details at an event
• Explicitly consented to receive marketing communications

You can opt out of marketing communications at any time by:

• Clicking the ‘unsubscribe’ link in any marketing email
• Contacting us directly via email or phone
• Updating your preferences in your account settings

Cookies and Tracking

Our website uses cookies and similar technologies. For detailed information about our use of cookies, please see our separate Cookie Policy.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on our website with a revised publication date.

Making a Complaint

If you have concerns about our use of your personal data, you can make a complaint to us at info@eurostudents.co.uk. You can also complain to the ICO if you are unhappy with how we have used your data:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Website: www.ico.org.uk, Tel: 0303 123 1113

Last Updated

19th of November 2024

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© 2024 Euro Students by Expat Education Solutions Ltd. All rights reserved.